Intake Coordinator/Associate Business Coordinator

The Intake Coordinator/Associate Business Coordinator welcomes and provides a positive and responsive environment for receiving internal and external customers and performs various administrative duties and tasks to support the Center For Entrepreneurship.

Role and Responsibilities:

• Serves as initial contact for clients via phone, email, social media, face to face, and intake all information.
• Perform clerical duties to include the reception and evaluation of inquiries, providing information and assistance as requested.
• Maintain accurate and up-to-date client files by tracking and recording key metrics for reporting purposes.
• Create an invoicing for all incoming expenditures for monthly billing as well as with contractors.
• Support Program staff in their follow-up and completion of paperwork necessary for reporting as needed.
• Assist clients with completing applications for participation.
• Business retention support includes but is not limited to tracking client progress for both new and existing, updating client profiles, creating benchmarks, other support as directed.
• Demonstrate tact and discretion in preparing, disclosing, and handling information of a confidential and sensitive nature.

The ideal candidate must have strong interpersonal skills, excellent customer service skills, the ability to manage multiple tasks at once, and a wide range of experience managing clerical responsibilities while demonstrating tact and discretion in preparing, disclosing, and handling information of a confidential and sensitive nature.

The above knowledge and abilities are typically acquired through a combination of education and experience. An associate's degree in business or related area is required. A bachelor's degree is preferred. Must have excellent verbal and written communication skills along with strong interpersonal skills. Must be client focused with solid customer services skills.

We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.

Current Openings for Intake Coordinator/Associate Business Coordinator Jobs at Urban League of Metropolitan St. Louis