Reentry Case Manager

The Urban League of Metropolitan St. Louis, the leading champion of empowerment and opportunity for African Americans and others throughout the region in securing economic self-reliance, social equality, and civil rights, is seeking a highly motivated individual with a passion for helping others to work as a Reentry Case Manager.

The Reentry Case Manager delivers services with a client-first focus. Understanding and embracing trauma-informed case management and delivering comprehensive support to the returning citizen's population.

Primary Duties & Responsibilities:

• Coordinates and provides care that is safe, timely, effective, and client-centered.
• Helps clients make informed decisions by acting as their advocate regarding their developed case plan and career options.
• Records case and client information in client management software and accurately maintains all necessary forms and documents in client files.
• Identifies and documents an individual's need for resources, services, and other supports.
• Uses information from assessments, evaluations, observations, and interviews to develop clients service plans.
• Assists participants to identify and overcome barriers to program success.
• Maintains client contact to monitor success and provides follow-up services as necessary.
• Maintains up-to-date records on client efforts, progress, and support needs.
• Manages a caseload that may vary from 50-75 unique and individual clients.
• Develop career plans with participants that map the steps necessary to reach long-term career and academic goals.
• Utilizes industry standards to advise clients toward careers of interest and growth.
• Coaches and instructs on resume and cover letter creation, job search techniques, and interview preparation.
• Identifies additional support and resources needed for the client's program success including family, financial, emotional, and physical and mental health issues.
• Perform other duties as assigned.

Qualified individuals must have:

• Associate degree in social work, psychology, education, counseling, or similar. Bachelor's degree preferred. Three years of case management or an industry credential may be substituted for education.
• Previous experience in case management.
• Previous experience working with reentry populations.
• Excellent communication skills, both written and verbal.
• Experience in developing case plans and career path guidance.
• Excellent knowledge of case management principles.
• Organizational and time-management skills.
• Conflict resolution and coping with high-stress at-risk clientele.
• Excellent communication skills, both verbal and written.
• Must possess a valid Class C Driver's License with reliable transportation.

We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.

Current Openings for Reentry Case Manager Jobs at Urban League of Metropolitan St. Louis